Store Policies

|Refund, Returns and Cancellation Policies|

If for any reason you are not satisfied with your purchase from eccocionline.com or lefhonline.com, you have 21 days from receipt to return or exchange your selection(s).

-PLEASE NOTE THAT YOUR ORDER MAY SHIPPED FROM MULTIPLE LOCATIONS. PLEASE ALLOW 7-10 DAYS TO ENSURE THAT YOU HAVE RECEIVED ALL PACKAGES.

-CHARGES ON YOUR CREDIT CARD BILL WILL EITHER SAY: -ECCOCI OR LIMITED EDITIONS FOR HER, if shipped from multiple locations, you will see more than one charge since we charge the items individually.

-ALL CLEARANCE MERCHANDISE IS FINAL SALE!-NO REFUNDS OR EXCHANGES ON THESE ITEMS. -Merchandise MUST be in new condition with all tags attached. -Refunds will be credited back to the original form of purchase only. -Returns are only accepted through the mail system, they cannot be made in any of our store locations. -Returns must be accompanied by the original invoice or receipt. Sorry, no exceptions. -We will refund only the amount paid for the merchandise, shipping or other fees will not be refunded UNLESS we have made an error in shipping. -Shipping the merchandise back will be the responsibility of the customer. -Before you make a return or exchange, you must contact LEFH ONLINE and request a return authorization number. Please be certain to write this number on the outside of the box when you return your order otherwise package will not be accepted and mybe returned back to the sender. -You may contact LEFH Online: -By e-mail:admin@lefhonline.com -By phone: 212-246-2555 X3505 (Mon-Fri 9am until 5 pm EST)

-In writing: LEFH Online 423 W. 55th St. 3rd floor New York, New York 10019



What can I use as a form of payment?

We accept the following:

Visa, Mastercard & American Express as well as Paypal



SHIPPING & HANDLING

YOUR PURCHASE MAY BE SHIPPED FROM MORE THAN ONE LOCATION! PLEASE ALLOW 7-10 DAYS TO ENSURE YOU RECEIVE EVERYTHING YOU HAVE ORDERED.

CHARGES ON YOUR CREDIT CARD STATEMENT WILL EITHER READ ECCOCI OR LIMITED EDITIONS FOR HER. BOTH MAY APPEAR IF WE BILL FROM MORE THAN ONE LOCATION.

PLEASE NOTE WE SHIP ONLY WITHIN THE US (50 STATES)

Please note that orders placed after 2PM EST will be processed the next business day.

To receive your items within the desired timeframe, we recommend the following guidelines:

BASIC DELIVERY-$10.00: Your order will be processed within approximately 4 to 7 business days to all continental U.S. addresses, following credit card authorization and payment verification.

QUICK DELIVERY-ADD $10.00 TO OUR BASIC SHIPPING FEE: For orders placed prior to 2PM EST Monday-Friday, your order will be delivered within 3 business days(excluding holidays) to all continental U.S. addresses, following credit card authorization and payment verification.

OVERNIGHT DELIVERY-ADD $25.00- Your order will be delivered in 1 Business day (next business day, Monday-Friday, excluding holidays) to all continental U.S. addresses, following cedit card authorization and payment verification.

* Orders placed by 2pm EST Monday-Thursday will ship that day to arrive the next business day. * Orders placed Thursday after 2pm EST will arrive Monday. * Orders placed Friday before 2pm ESt will arrive Monday. * Orders placed after 2pm EST Friday will arrive Tuesday.

Overnight delivery is not available for Alaska or Hawaii. Hawaii & Alaska-ADD $25.00 TO OUR BASIC SHIPPING FEE: You will receive your order within approximately 7 to 14 business days (Monday-Friday, not including holidays), following credit card authorization and payment verification.

**Please note UPS does not ship to P.O BOXES.

Go Back